Forgot VIP Password?

Please Note:
  • Only click the Reset Password button once. Multiple clicks will produce multiple emails with different temporary passwords; only the most recent temporary password sent will allow access to your account.
  • You will receive an email with a temporary password and instructions for accessing your VIP account and changing your password to what you want it to be.
  • The length of time required to receive the email can vary depending on your email provider. If you do not receive the Reset Password email, be sure to do the
    • Check your Junk or Spam Folder.
    • Add “” to your email list of contacts so the email is not blocked by your email provider. Some email providers will rate limit and/or block the email.
  • If you have not received the Reset Password email within 1-2 business days, please call the below number for further assistance—
    • MDI Player Services Hotline – 800-201-0108
      Monday-Sunday with messaging options outside normal business hours


Reset Password