Forgot VIP Password?

Please Note:
  • Only click the Reset Password button once. Multiple clicks will produce multiple emails with different temporary passwords; only the most recent temporary password sent will allow access to your account.
  • You will receive an email with a temporary password and instructions for accessing your VIP account and changing your password to what you want it to be.
  • The length of time required to receive the email can vary depending on your email provider. If you do not receive the Reset Password email, be sure to do the
    following—
    • Check your Junk or Spam Folder.
    • Add “no_reply@tnvipsuite.com” to your email list of contacts so the email is not blocked by your email provider. Some email providers will rate limit and/or block the email.
  • If you have not received the Reset Password email within 1-2 business days, please call the below number for further assistance—
    • MDI Player Services Hotline – 800-201-0108
      Monday-Sunday with messaging options outside normal business hours

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Reset Password